Dont miss this opportunity to join the company recognized by Fortune magazine as theWorlds Most Admired Telecommunications Company and ranked #2 on DiversityIncs list of 2009 Top 50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
Learn more about AT&Ts cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. Were so much more than just a phone company!
Working as a National Retail Field Representative, you will support the National Retail channel by increasing AT&Ts presence in assigned national retail locations through coaching, educating and training retail store personnel. In addition, you will assist in the sales process.
Additional Responsibilities:
- Participate in events to build and strengthen the relationship with National Retailer Accounts
- Partner with store management and wireless sales personnel of national retail to represent our product line and ensure that AT&T gains market share in assigned retail locations
- This includes, but is not limited to: conducting role-plays and mentoring of sales associates on a regular basis to ensure offers and/or promotions initiated by accounts/company are flawlessly executed; customizing and deliver training to fit the needs of each retailer; and managing the roll-out of national retail programs, tools and training
- Execute existing programs and initiatives and assess their effectiveness
- Facilitate in-store training programs to ensure all store personnel are aware of the AT&T Advantage and how to most effectively position our products and services. Serve as a subject matter expert on incentives and support national retailers in the implementation and reinforcement of these promotions
- Serve as a liaison between the retail stores and AT&T to identify and resolve issues
- Serve as a point of escalation for customer issues requiring higher-level attention than national retailers and/or Customer Service can provide
- Ensure timely and appropriate resolution of all customer issues
- Analyze business reports for trending and communicate findings to local retailer management
- Act as a company representative at national retail stores to provide support and engage in side-by-side selling/shadowing during periods of high traffic (holidays, special events, grand openings, evenings, weekends, etc)
We offer:
- Competitive pay (base salary plus commission): Base pay varies by position location, but National Retail Field Representatives can earn $1,300 or more per month in commission by meeting and/or exceeding sales objectives!
- Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
- Top-notch on-going training on the latest technology
- A fun, fast paced work environment
